Feel free to contact us with any questions or concerns.
Tel: (619) 696-3459 (between 11 a.m. and 8 p.m. PST)
INDUSTRY 453 CUSTOMER SERVICE
Feel free to contact Customer Service regarding any questions or concerns. Our friendly and knowledgeable staff are available Monday through Saturday, 11am-8pm PST. Call us at 619.696.3459 or email us at industry453@yahoo.com. We look forward to helping with your fashion needs.
Phone Orders
Phone orders are happily accepted Monday through Saturday, 11am-8pm PST. To place a phone order call 619.696.3459.
Online Orders
Online orders can be placed at any time. Once you are done shopping proceed to the Shopping Bag. All the items you've added to your Shopping Bag will appear. To remove items you no longer want just click on Remove Item. You may also change the quantity of items requested then hit Update and it will update your Shopping Bag to the new requested quantity. Once you verify the items in your Shopping Bag are correct, proceed to Checkout. You will now need to create an account for our website or log-in to an existing account. Once that is complete you can proceed to Billing Information and Confirm Your Order. A confirmation email will be sent to your email address shortly after.
Shipping
We ship all orders via UPS Ground, however you can choose other shipping options when checking out, including Overnight, 2-day, and 3-day shipping. If you absolutely need your order the next day you must contact us at 619.696.3459 to ensure the availability of the items and get the tracking number. For more information on our shipping policy
click here.
Return and Exchange Policy
We can only accept the return or exchange of merchandise in new, unworn condition with original tags still attached. Undergarments, accessories, skin care and seasonal items such as holiday dresses and bathing suits are FINAL SALES. Sorry, no exceptions. For more information on our policy
click here.
Privacy Policy
At Industry 453, we are committed to providing our customers with high quality fashionable clothes. We have developed our Privacy Policy so that our customers can feel as secure about shopping on industry453.com as they do with our products.